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Responsible Gambling

If gambling is taking more money or time than you intended, you can stop without waiting for a bigger problem. Start by protecting your everyday expenses and making space for a break. Limits can help you keep track, but they cannot remove the risk of losing money. The options below cover practical account controls and Australian support for you or someone close to you.

22 October 2026

Keep everyday money out of play

Set aside money for rent, food, repayments and savings before deciding whether to spend anything on gambling. Record deposits and time spent across all your accounts; several small payments can quickly add up. Keep borrowed money out of play, and leave your limit where it is after a loss.

  • Decide a spending ceiling and a stopping time before a session begins.
  • Leave when either limit is reached, even if an offer is about to expire.
  • Ask your bank whether it offers gambling payment blocks.

Notice changes before they become routine

Chasing losses, hiding transactions, missing sleep or losing focus at work are reasons to take a break. You do not need to be in debt to ask for help. If sticking to a limit has become difficult, a new bonus will add another reason to keep playing. Talk to someone you trust or contact an independent support service.

Put practical barriers around your break

Turn off promotional messages, remove saved payment details and uninstall gambling apps. Plan something specific for the time you would otherwise spend playing. Account time-outs and self-exclusion can add a barrier when a personal promise feels insufficient. Ask the provider for written confirmation and keep it. A VPN, new account or borrowed identity must never be used to get around an exclusion.

Understand self-exclusion in Australia

BetStop is Australia's National Self-Exclusion Register. It covers Australian licensed online and telephone wagering providers. It is not a universal block on overseas websites or every gambling venue. Check the register's scope and arrange separate exclusions where needed. Device blocking tools may provide an additional barrier, but they do not replace account restrictions or personal support.

Find Australian support for yourself or someone else

You can talk to Gambling Help Online for free, including through online counselling. The national Gambling Helpline is available on 1800 858 858, 24 hours a day. Support is also available to partners, relatives and friends. The South Australian Government's support directory lists services you can approach. Start with whatever is worrying you; you do not need a diagnosis or a plan before making contact.

FAQ

A few useful answers

Can I talk to a counsellor without giving my name?

Yes. Gambling Help Online offers free, anonymous online counselling with professional counsellors, day or night. You can type instead of making a phone call, whether you're concerned about your own gambling or someone else's.

Can I register my partner with BetStop?

Your partner has to register themselves. You can discuss self-exclusion together and help them understand the process, but you can't enrol them on their behalf. They can nominate you as a support person if you both agree.

I'm already on a state self-exclusion register. Am I covered by BetStop?

Your existing registration doesn't transfer to BetStop. You need to register separately for its national online and telephone wagering exclusion. Keep any venue exclusions in place too, as BetStop does not replace them.